Many international companies that provide services in complex environments have years of experience operating in these environments. What’s changed? In a word – everything.
A company’s global operations can now be immediately negatively affected by local events and issues occurring at a single project site anywhere in the world. New international frameworks and management system standards prescribe best practices for quality assurance and human rights risk mitigation. Companies are being judged not only on what they do, but also on what they should have done and should have known. This includes human rights risks and impacts associated with products, services, and business relationships. Companies that have leverage in their business relationships are increasingly expected to take actions with business partners and other stakeholders to mitigate negative human rights impacts they are linked to via contracts.
Our team works with companies to develop or refine quality assurance and risk management systems that allow them to operate in a rights-respecting fashion and address risks. Applicable at both the corporate and project site levels, the implementation of these policies and processes ensures superior and more efficient service delivery, lower costs, and improved operational quality, while guarding against potential reputational and legal liabilities.
Our services include: